1. How long are shipping times?
Your products will ship within 1 to 5 days of your order, and then take up to 10-20 days to reach your doorstep. Each product at U Hill Life has an estimated delivery time that you can find in the product description. We work with international distributors to bring you unique items and looks, this usually takes longer for shipping. Note that items may arrive before estimated delivery times.
2. What's your return policy?
Instead of returning items, you can contact us for a full refund. Please notify us with product details and picture to process refund.
3. Can I cancel my order?
Cancelations are possible if you do not receive your package within the timeframe specified for each individual product. Accidents happen, we will work with you to get you the product you order or we will process a refund.
4. What happens if I receive the wrong item?
If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and we’ll give you a refund.
5. Do you offer exchanges?
We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.